Job Description:

This is a full-time Customer Care Executive position based on-site, where you will have the opportunity to directly interact with customers and provide them with exceptional service.

Responsibilities:

• Handle incoming customer inquiries via phone, email, and in-person
• Ensure high levels of customer satisfaction through excellent service
• Identify and assess customers' needs to achieve resolution
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid, and complete information by using the right methods/tools

Preferred Qualification:

• Strong communication and interpersonal skills
• Ability to multi-task, prioritize, and manage time effectively
• Problem-solving skills
• Previous experience in customer service is a plus

Additional Details: