Job Description:

As a Customer Services Representative at our company, you will play a crucial role in ensuring customer satisfaction and loyalty. You will be the first point of contact for customers, providing them with assistance and resolving their queries in a timely and professional manner. This is a full-time OnSite position that offers the opportunity to interact directly with customers and make a positive impact on their experience with our company.

Responsibilities:

• Responding to customer inquiries via phone, email, and in-person
• Providing information about products and services
• Resolving customer complaints and issues efficiently
• Processing orders, returns, and exchanges
• Maintaining a high level of customer service and satisfaction
• Collaborating with other team members to address customer needs effectively

Preferred Qualification:

• Excellent communication skills

Additional Details: