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Customer Support Executive

Big Basket
Customer Service & Success Management
CTC IconINR 200K - INR 200K Per AnnumJob TypeFullTimeJob Experience0 - 4 YearsLocationHyderabad, Telangana, IndiaLocation200 Openings
Job Description

Ø Responsible for addressing customer quires through calls, Emails or Chat.

Ø Answer calls & Emails professionally to provide information about products and services.

Ø Understanding customer requirements.

Ø Providing the right customer experience.

Typing Speed 30 WPM.

Preferred Qualifications

Ø Excellent verbal & Nonverbal communication, telephone & Email 0r Chat etiquette, fluency in the regional language, persuasive skills, listening, Reading, Writing & Analytical Skills, service orientation, Integrity.

Ø Knowledge of customer service principles and practices.

Ø Customer service orientation.

Ø Ability to listen and active problem solving skills.

Ø Good interpersonal skills.

Ø Attention to detail and accuracy.

Problem solving ability.


12th Pass or Fresh Graduates 

About The Company
bigbasket – online grocery store Did you ever imagine that the freshest of fruits and vegetables, top-quality pulses and food grains, dairy products, and hundreds of branded items could be handpicked and delivered to your home, all at the click of a button? In today's fast-paced world, bigbasket.com, India's pioneering online grocery store, continues to bring a staggering array of over 40,000 products from more than 1,000 brands to the doorsteps of over 10 million satisfied customers. From essential household cleaning products to the latest beauty and makeup trends, bigbasket remains your one-stop shop for daily needs. In these times, we've eliminated the stress associated with shopping for daily essentials. You can now effortlessly order all your household products and groceries online. Plus, the added convenience of finding all your requirements at a single source, coupled with substantial savings, demonstrates that bigbasket, India's largest online supermarket, has transformed the
Posted: 3 days ago