Ø Responsible for addressing customer quires through calls, Emails or Chat.
Ø Answer calls & Emails professionally to provide information about products and services.
Ø Understanding customer requirements.
Ø Providing the right customer experience.
Typing Speed 30 WPM.
Ø Excellent verbal & Nonverbal communication, telephone & Email 0r Chat etiquette, fluency in the regional language, persuasive skills, listening, Reading, Writing & Analytical Skills, service orientation, Integrity.
Ø Knowledge of customer service principles and practices.
Ø Customer service orientation.
Ø Ability to listen and active problem solving skills.
Ø Good interpersonal skills.
Ø Attention to detail and accuracy.
Problem solving ability.
12th Pass or Fresh Graduates
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