Falcon Cargo, a division of Falcon Bus Lines Private Limited, seeks passionate and dedicated individuals for its customer support team.

Responsibilities:

• Provide exceptional customer service through effective communication via phone, email, and other channels.
• Respond to customer inquiries, troubleshoot issues, and resolve concerns promptly and efficiently.
• Maintain accurate records and document interactions for future reference.
• Contribute to a positive and collaborative team environment.

Qualifications:

• Fluency in Gujarati and English, with strong communication and interpersonal skills.
• Proficiency in Hindi and Marathi (desired, not mandatory).
• Basic knowledge of Microsoft Excel and Word.
• Ability to work independently and as part of a team.