About the Job:
This is a Full-Time Collection Executive role based OnSite. The role involves contacting credit customers who are over 30 days past due to set up payment plans, answering customer queries, and assisting in monitoring past due accounts for collection attempts. The candidate will also be involved in special recovery projects and handling team responsibilities.
Roles & Responsibilities:
- Call credit customers who are over 30 days past due to set up payment plans.
- Take incoming calls from credit customers to answer questions and make payment arrangements.
- Assist in developing guidelines for special recovery projects.
- Monitor past due accounts and contact customers for collections attempts.
- Handle incoming calls and provide customers with necessary payment information.
- Work on recovering debt on seriously delinquent accounts as part of a special team.
- Manage team responsibilities including report preparation and monitoring the collection process.
Required Skills & Qualifications:
- Team Handling
- Excellent Communication Skills
- Report Preparation