Company Logo

Customer Support Executive

Quadron iSolutions Pvt. Ltd.
Effective Communication Skills
CTC IconINR 18K - INR 18K Per MonthJob TypeFullTimeJob Experience0 - 1 YearsLocationPune, Maharashtra, IndiaLocation1 Opening
Job Description

Customer service executives are often responsible for handling customer complaints and concerns. Problem-solving skills enable them to solve issues quickly and successfully by analysing the cause of the problem, generating possible solutions and implementing a plan

Preferred Qualifications
  • Problem solving skills. Customers do not always self-diagnose their issues correctly. ...
  • Patience. Patience is crucial for customer service professionals. ...
  • Attentiveness. ...
  • Emotional intelligence. ...
  • Clear communication skills. ...
  • Writing skills. ...
  • Creativity and resourcefulness. ...
  • Persuasion skills.
Additional Details
  • Problem solving skills. Customers do not always self-diagnose their issues correctly. ...
  • Patience. Patience is crucial for customer service professionals. ...
  • Attentiveness. ...
  • Emotional intelligence. ...
  • Clear communication skills. ...
  • Writing skills. ...
  • Creativity and resourcefulness. ...
  • Persuasion skills.
About The Company
IT company
Posted: 14 days ago