Are you passionate about machine service and looking for a challenging role in Field Service Management? We are currently seeking a dedicated Service Engineer to join our team on a Full-time basis. As a Service Engineer, you will play a crucial role in ensuring customer satisfaction through efficient maintenance and repair of machines such as the Lectra Cutter, Gerber Cutter, plotter, spreader, and other electrical machines. If you have a strong technical background and enjoy working in a dynamic environment, we would love to hear from you!
**Roles & Responsibilities**
- Perform installations, maintenance, and repairs on machines, including a Lectra cutter, a Gerber cutter, a plotter, a spreader, and electrical machines.
- Diagnose technical issues and provide timely solutions to ensure minimal downtime.
- Collaborate with the Field Service Management team to schedule and prioritize service tasks efficiently.
- Conduct regular inspections to ensure machines are operating at optimal levels and identify areas for improvement.
- Train customers on proper operation and maintenance procedures to enhance Customer Satisfaction & Retention.
**Required Skills & Qualifications**
- Proven experience in machine service and repair, with a focus on Lectra Cutter, Gerber cutter, the plotter, the spreader, and electrical machines.
- Strong knowledge of Field Service Management practices and principles.
- Excellent troubleshooting and problem-solving skills.
- Ability to work independently and as part of a team in a fast-paced environment.
- Effective communication skills and a customer-oriented approach.
Looking for Immediate joiner and only Male candidates only