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Service Engineer

iigm pvt ltd
Field Service ManagementCustomer Satisfaction & RetentionElectrical Machines
CTC IconINR 18K - INR 42K Per MonthJob TypeFullTimeJob Experience3 - 20 YearsLocationMumbai, Maharashtra, IndiaLocation5 Openings
Job Description

Are you passionate about machine service and looking for a challenging role in Field Service Management? We are currently seeking a dedicated Service Engineer to join our team on a Full-time basis. As a Service Engineer, you will play a crucial role in ensuring customer satisfaction through efficient maintenance and repair of machines such as the Lectra Cutter, Gerber Cutter, plotter, spreader, and other electrical machines. If you have a strong technical background and enjoy working in a dynamic environment, we would love to hear from you!


**Roles & Responsibilities**

  • Perform installations, maintenance, and repairs on machines, including a Lectra cutter, a Gerber cutter, a plotter, a spreader, and electrical machines.
  • Diagnose technical issues and provide timely solutions to ensure minimal downtime.
  • Collaborate with the Field Service Management team to schedule and prioritize service tasks efficiently.
  • Conduct regular inspections to ensure machines are operating at optimal levels and identify areas for improvement.
  • Train customers on proper operation and maintenance procedures to enhance Customer Satisfaction & Retention.


**Required Skills & Qualifications**

  • Proven experience in machine service and repair, with a focus on Lectra Cutter, Gerber cutter, the plotter, the spreader, and electrical machines.
  • Strong knowledge of Field Service Management practices and principles.
  • Excellent troubleshooting and problem-solving skills.
  • Ability to work independently and as part of a team in a fast-paced environment.
  • Effective communication skills and a customer-oriented approach.


Looking for Immediate joiner and only Male candidates only

Posted: 4 days ago