About the Job:

Are you a natural leader with a passion for guiding and motivating teams towards success? We are looking for a dynamic Team Leader to join our company on a full-time basis. As a Team Leader, you will play a crucial role in overseeing and managing a team of individuals to ensure efficiency and productivity within the organization.

Roles & Responsibilities:

- Lead and supervise a team of employees, providing guidance and support as needed

- Set clear team goals and motivate team members to achieve targets and objectives

- Monitor team performance and provide constructive feedback for improvement

- Develop and implement strategies to enhance team productivity and efficiency

- Coordinate with other departments to ensure smooth workflow and collaboration

- Handle escalated customer queries and issues in a professional and timely manner

- Conduct regular team meetings to discuss progress, challenges, and goals

- Identify training needs and provide coaching to team members for skill development

- Maintain a positive and inclusive work environment for the team to thrive

Required Skills & Qualifications:

- Excellent Communication Skills

- Strong Team Management Skills

- Ability to work collaboratively as a Team Player

- Experience in Telecalling or related customer service roles

If you are a motivated individual with a knack for leadership and a passion for driving team success, we would love to have you on board. Join us in our mission to deliver excellence through teamwork and innovation. Apply now to be a part of our growing team!