About the Job:
This is a full-time OnSite position for the role of a telecaller at our company. As a telecaller, you will be responsible for engaging with customers over the phone to promote our products and services, address their queries, and drive sales.
Roles & Responsibilities:
- Make outbound calls to potential customers and provide information about our products or services
- Influence customers to buy or retain the company's products or services
- Manage and resolve customer complaints
- Obtain and update customer information
- Keep records of calls and sales and note useful information
Required Skills & Qualifications:
- Experience in telecalling or a similar role
- Strong sales skills with a proven track record of meeting or exceeding sales targets
- Knowledge of tele sales techniques
- Excellent negotiation skills to handle different types of customers
- Ability to provide excellent customer support
- Effective customer engagement skills to build rapport and trust