This is a full-time Telecalling Executive role that requires the selected candidate to work OnSite.

Roles & Responsibilities:

• Conduct outbound calls to potential customers and pitch our products or services
• Handle inbound calls from customers and address their queries or concerns
• Utilize telemarketing techniques to generate leads and set up appointments
• Work closely with the sales and business development team to achieve targets
• Demonstrate excellent convincing skills to convert leads into customers
• Ensure effective communication with customers following protocols
• Manage customer relationships using CRM tools
• Focus on customer satisfaction and retention strategies
• Proficiently use MS-Office tools for documentation and reporting
• Demonstrate analytical and problem-solving skills in day-to-day tasks
• Facilitate inter process communication within the team and with other departments
• Handle tasks such as MS Word documentation, email communication, and marketing activities

Required Skills & Qualifications:

• Excellent Communication Skills
• Telemarketing Experience
• Sales and Business Development knowledge
• Strong Convincing Skills
• Effective Communication skills and Protocols
• CRM Management experience
• Focus on Customer Satisfaction & Retention
• Proficiency in MS-Office tools
• Analytical and Problem-Solving Skills
• Ability to facilitate Inter Process Communication
• Experience with MS Word
• Knowledge of Email Communication & Marketing
• preferring female candidates