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Telecalling Executive

TOTAL SOLUTION FINTECH
Onsite - Noida, Uttar Pradesh, India
Openings15 Openings
Job TypeFullTime
CTC Icon₹12K - ₹18K /month
MS Word
Job Description

About the Job: This is a full-time OnSite position for the role of Telecalling Executive. As a Telecalling Executive, you will be responsible for handling inbound and outbound calls to potential customers, promoting products or services, and maintaining a high level of customer satisfaction through excellent communication skills.


Roles & Responsibilities:

  • Making outbound calls to prospective customers using a provided list.
  • Answering incoming calls from prospective customers.
  • Understanding customer needs and requirements.
  • Routing calls to appropriate resources.
  • Following up on customer calls where necessary.
  • Documenting all call information according to standard operating procedures.

Required Skills & Qualifications:

  • Proven experience as a Telecalling Executive or similar customer service role.
  • Proficient in Telecalling and Tele sales techniques.
  • Excellent Communication Skills.
  • Knowledge of MS Word for documentation purposes.
  • Ability to multitask, prioritize, and manage time effectively.
Posted a month ago