About the Job: This is a full-time OnSite position for the role of Telecalling Executive. As a Telecalling Executive, you will be responsible for handling inbound and outbound calls to potential customers, promoting products or services, and maintaining a high level of customer satisfaction through excellent communication skills.

Roles & Responsibilities:

• Making outbound calls to prospective customers using a provided list.
• Answering incoming calls from prospective customers.
• Understanding customer needs and requirements.
• Routing calls to appropriate resources.
• Following up on customer calls where necessary.
• Documenting all call information according to standard operating procedures.
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Required Skills & Qualifications:

• Proven experience as a Telecalling Executive or similar customer service role.
• Proficient in Telecalling and Tele sales techniques.
• Excellent Communication Skills.
• Knowledge of MS Word for documentation purposes.
• Ability to multitask, prioritize, and manage time effectively.