About the Job:

Are you a skilled communicator with a passion for engaging with people over the phone? We are looking for a dedicated Telecalling Executive to join our team in a Full-time capacity. As a Telecalling Executive, you will play a crucial role in our organization by effectively communicating with clients and providing exceptional service.

Roles & Responsibilities:

- Conduct outbound calls to potential clients to introduce our products and services

- Handle incoming calls from clients and address their inquiries and concerns promptly

- Maintain a high level of professionalism and customer service during all interactions

- Keep detailed records of all communications and follow-up activities

- Collaborate with the sales team to achieve targets and goals

- Provide feedback to the management team on customer trends and preferences

- Stay up-to-date on product knowledge and be able to explain product features clearly to clients

Required Skills & Qualifications:

- Proven experience in telecalling or a similar customer service role

- Excellent communication skills with a clear and pleasant telephone voice

- Ability to multitask and prioritize in a fast-paced environment

- Strong problem-solving skills and the ability to think on your feet

- Proficiency in basic computer applications and CRM software

- A positive attitude and a willingness to learn and grow within the role

- High school diploma or equivalent; additional certification in customer service is a plus

If you are looking to be part of a dynamic team that values communication and customer satisfaction, this Telecalling Executive position is the perfect opportunity for you. Join us in delivering exceptional service and making a positive impact on our clients' experience.