About the Job:

This is a full-time OnSite Telecalling Executive position where you will be responsible for managing customer inquiries and ensuring high levels of customer satisfaction and retention.

Roles & Responsibilities:

• Make outbound calls to potential and existing customers to provide information about products or services
• Handle customer inquiries and resolve issues in a professional and timely manner
• Build and maintain strong customer relationships to ensure customer satisfaction and retention
• Keep accurate records of customer interactions and transactions
• Follow up on customer interactions to ensure resolution and gather feedback

Required Skills & Qualifications:

• Experience in telecalling and customer service
• Excellent communication skills, both verbal and written
• Proficiency in MS-Office, particularly MS Word
• Strong focus on customer satisfaction and retention